1100 Responsible Gaming — Play Smart, Play Safe

1100 believes entertainment should be a source of joy — not stress or hardship. On this page, we commit to helping you build healthy gaming habits.

Your wellbeing is our priority.

Our Commitment
  • Under 18 Not Permitted
  • Deposit Limit Feature
  • Voluntary Break Option
  • Always Ready to Help
Play Within Your Limits Keep Track of Time Set Your Budget First Mental Health Matters Prohibited Under 18 Help Is Always Here Take a Break, Stay Fresh Play Within Your Limits Keep Track of Time Set Your Budget First Mental Health Matters Prohibited Under 18 Help Is Always Here Take a Break, Stay Fresh

Keep Gaming Fun, Not a Burden

Gaming on 1100 is purely for entertainment and excitement. We believe healthy gaming is only possible when it doesn't interfere with family, work, or everyday life. Responsible gaming isn't just a policy — it's a genuine expression of our care for every one of our users.

When gaming causes stress, financial trouble, or conflict at home instead of enjoyment, it's no longer entertainment. 1100 wants every user to engage with the platform consciously and safely. All our features are designed with that goal in mind.

Gaming should never be seen as a source of income. Trying to play your way out of losses often makes things worse. Playing with a clear head and within set limits is the foundation of healthy gaming.

A user enjoying mobile casino at a night market in Mymensingh

Watch out for these warning signs

Problematic gaming behavior often develops gradually. Take it seriously if you notice any of the following signs in yourself or someone you know.

Financial Signs
  • Repeatedly going over your set budget.
  • Depositing more and more in an attempt to recover losses.
  • Spending on gaming at the expense of everyday essentials.
  • Borrowing money from others to fund gaming.
Behavioral Signs
  • Hiding your gaming activity from family or friends.
  • Feeling irritable or restless when unable to play.
  • Gaming is affecting your work, studies, or sleep.
  • Repeated failed attempts to cut back or stop gaming.
Keep in Mind:

Experiencing one or more of the signs above is not a sign of weakness — it's a signal to seek help. 1100 is here for you.

A Bangladeshi user managing their funds at an entertainment casino in Barishal

Set Your Own Time & Budget

The most effective approach to responsible gaming is setting time and spending limits in advance — and sticking to them. 1100 makes it easy to set these limits directly on the platform.

Weekly Budget

Decide in advance how much (BDT) you're willing to spend on gaming each week. That amount should only be what you can afford to lose without it affecting your life.

Daily Time Limit

Decide how many hours a day you want to play. Your phone's screen time feature makes it easy to track and monitor your gaming hours.

Think of gaming like any other form of entertainment — set a budget for it the way you would for a movie ticket or a meal out. If you lose, treat it as the cost of entertainment, and resist the urge to chase those losses.

Use the Self-Management Tools

1100 offers users a range of self-management tools to help you keep your gaming in check.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once set, a limit can be lowered immediately, but increasing it requires a waiting period. This helps protect your financial wellbeing.

Take a Break

Taking a voluntary cooling-off period is an effective responsible gaming strategy. Step away from your account for a few days or weeks and spend that time with family.

Voluntary Self-Exclusion

If you feel your gaming is getting out of control, contact [email protected] to request a long-term break. You can voluntarily deactivate your account at any time.

To access these tools, email us at [email protected]. Our support team will handle your request with full confidentiality and act as quickly as possible.

Minor Protection — No Compromises

The 1100 platform strictly prohibits users under 18. Age is verified at registration, and a national ID may be requested in cases of doubt. Any account found to belong to a minor is closed immediately.

If you have children or teenagers at home, make sure they don't have access to your login details. Avoid auto-login on mobile devices, and regularly clear your browser history on shared devices. Children's online safety comes first.

  • Use a password lock on your device.
  • Keep your devices out of reach of minors.
  • Educate children about online safety.
  • Never share your account password with anyone.
An adult Bangladeshi user playing a rummy game in Cumilla

Keep Life in Balance & Seek Help When Needed

Gaming is just one small part of life. Family, friends, work, health, and personal growth all matter far more. If you feel gaming is starting to affect any of these areas, take action now.

Don't hesitate to seek professional help when you need it. Speaking with a mental health professional or counsellor takes courage. Mental health services are becoming increasingly accessible across Bangladesh, and reaching out is never a sign of weakness.

Talk to Family & Friends

The people close to you can help. If gaming is a concern, talk to them openly about it.

Contact 1100 Support

If you need support managing your gaming, write to us at [email protected]. We're here to help — without judgment.

Remember:

Asking for help is one of the greatest strengths a person can have. 1100 is always here for you — in good times and in difficult ones.

5 Rules for Healthy Gaming
  1. Set your budget and time limits in advance.
  2. Never chase your losses.
  3. Don't play under stress or while drinking.
  4. Take regular breaks and spend time on other activities.
  5. If something feels wrong, reach out for help right away.

Play Mindfully, Stay Safe

At 1100, every user's wellbeing is our top priority. If you have more questions, visit our FAQ section or contact us directly.

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