1100 Privacy Policy — Your Data Stays Protected
This policy explains in detail how your personal information is collected, used, and protected on the 1100 platform. By using the platform, you are considered to have accepted this policy.
Last Updated: 2026
What Information We Collect
The 1100 platform collects certain information from users at various stages. This is done solely to provide and improve our services — no unnecessary data is collected.
At registration, your name, date of birth, email address, and mobile number are collected. National ID details may also be required for age verification.
Your IP address, device type, operating system, and browser version are collected automatically. This information is used to maintain platform security.
When payments are made via bKash, Nagad, or Rocket, the transaction date, amount, and transaction ID are recorded. Full payment card numbers are never stored.
Time spent on each game, pages visited, and features used are analyzed to improve our services.
Why & How Your Data Is Used
1100 uses collected data only for specific, legitimate, and transparent purposes. It is never used for unrelated purposes without the user's consent.
- Account Management: Personal information is used for registration, login, age verification, and identity confirmation.
- Payment Processing: Financial data is analysed to process deposits and withdrawals and to detect potentially fraudulent activity.
- Customer Support: Your contact details are used to provide prompt responses to any issues or complaints you raise.
- Service Improvement: Usage patterns are analyzed to improve the platform's games, interface, and performance.
- Security & Compliance: Certain data is used to maintain platform security and ensure compliance with legal obligations.
- Notices & Updates: Contact details are used to notify you via email or message about new games, vouchers, or important updates.
1100 never sells or rents personal information to third parties for advertising purposes. No data is disclosed except in response to lawful requests from law enforcement authorities.
- Necessary Data Only
- Transparent Purpose
- Not Sold or Rented
- Secure Storage
- User Controls
Transparency on Cookies & Tracking
1100 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser that make your next visit smoother and more convenient.
Essential cookies are used to maintain login sessions and ensure platform security. Without them, the platform cannot function properly.
Used to improve the platform by measuring which pages are visited most and how long users spend on them.
You can manage cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working correctly. 1100 does not use third-party advertising cookies.
Data Storage & Security
All pages on the 1100 platform run on HTTPS. Personal and financial data is protected with industry-standard encryption during transmission.
Data is retained for as long as your account remains active. After account closure, certain data is kept for a defined period as required by law, then securely deleted.
Only authorized personnel may access user data for specific, defined purposes. All access is logged and audited on a regular basis.
In the event of a data breach, affected users will be notified immediately at their registered email address and appropriate action will be taken. 1100 conducts regular security audits and addresses any identified vulnerabilities promptly.
Sharing Information with Third Parties
1100 does not sell, rent, or trade users' personal information. However, limited data may be shared with third parties where necessary to deliver our services.
- Payment Gateway: Payment service providers such as bKash, Nagad, and Rocket receive the information needed to process transactions. They operate under their own privacy policies.
- Game Provider: Third-party game providers may receive minimal data necessary to operate games, but never a full personal profile.
- Legal Compliance: We may be required to disclose relevant information in response to court orders, regulatory directives, or lawful legal requests.
1100 never sells personal information to advertising companies or data brokers. Only the minimum service-related data is shared with third parties.
Your Rights, Policy Updates & Contact
1100 believes every user should have full control over their own data. Your rights are outlined below.
You can request to know what information 1100 holds about you.
You can request assistance to correct inaccurate or outdated information.
Subject to legal obligations, you may request account closure and deletion of your data.
This Privacy Policy may be updated from time to time. For significant changes, you will be notified at your registered email address and a notice will be posted on the platform. Any revised policy takes effect from the date it is published.
For any data-related questions or requests, contact us at [email protected]. Your request will be processed as promptly as possible on business days. To learn more, FAQ Section View.
For any privacy-related requests:
Response time: business days, Bangladesh Standard Time.